QUALITY POLICY STATEMENT

We, the Executive Management of National Development Bank, embrace the pivotal role of becoming the AgriBank that delivers food security to the nation. We undertake to position the Bank to effectively deliver on its mandate, as well as create value for our shareholders, by providing financial solutions that promote sustainability through partnerships.

We pledge to uphold rigorous adherence to all relevant statutory and regulatory requirements, robust corporate governance practices, customer-centric values, and strict compliance with the ISO 9001:2015 Management System Standard.

Furthermore, we are dedicated to introducing innovative, sustainable products and services that will significantly impact the agriculture value chain. Concurrently, we aim to cultivate an enabling environment rooted in the ethos of 'continuous improvement,' benefiting both our internal and external stakeholders – including our valued staff, esteemed customers, and the communities we serve.

In addition, we are committed to ensuring comprehensive understanding and implementation of this quality policy throughout the entirety of the Bank.

Fraud Hotlines

Please call any of these numbers below to report any fraudulent activity...

Mascom: 71119673

Orange: 1144

BTC: 0800600644

 

NDB BRANCHES

P O Box 10387, Palapye

Customer Service Manager

Ms Oaitse Mudlovu

Direct Line: +267 492 0514

P.O. Box 282 Francistown

Customer Service Manager
Ms Colleen Phiri

Direct Line: +267 241 6057

P.O. Box 225 Gaborone

Channels Distribution Manager

Mrs Betty Bagwisanyi

Direct Line : +267 360 4963

P.O. Box  453 Maun

Customer Service Manager
Ms Sophie Botlhagile

Direct Line: +267 686 0831

Client Stories

These are testimonies from individuals and business owners who through the assistance of the NDB have managed to start successful businesses and created sustainable jobs for Batswana.