We, the Management and the Board of National Development Bank, commit to leading the Bank’s transformation into a regional hybrid institution, combining the mandate of a Development Finance Institution (DFI) with the capabilities of a Commercial bank to advance Botswana’s sustainable economic development.

We will achieve this by providing innovative and sustainable financial solutions, with a strategic focus on the agriculture value chain, green financing, and underserved sectors, through strategic partnerships, digital agility, and a strong customer-centric culture.

We uphold the highest standards of corporate governance, full regulatory compliance, and adherence to the ISO 9001:2015 Quality Management System Standard. We are committed to a culture of continuous improvement, empowering our employees and delivering inclusive, long-term value to our customers, shareholders, and the communities we serve.

This policy is communicated, understood, and implemented across the Bank.