National Development Bank Limited (“we” or “us” or “our”) is a statutory body created in terms of the National Development Bank Act. We care about the enjoyment of your right to privacy. We collect, store, and use information that identifies you, which is otherwise known as personal data on various instances to achieve specific purposes which we will disclose to you. We respect your choice and autonomy with respect to information that identifies you, therefore we will be always transparent and open to you This notice is for you. It is meant to appraise you on why we have to collect your personal data, on what lawful ground, who we may share it with, what your rights are, if we transfer it outside of Botswana and how to contact us regarding matters concerning your privacy and data protection.

When you visit our branches and offices, as you are, we collect personal data directly from you through our visitor registration form. We also collect your personal data passively through CCTV cameras installed in the premises.

We collect personal data which is relevant and strictly necessary for the purpose that must achieved. For visitor registration, we collect your personal data to manage access into our premises. The CCTVs installed provide support to this access control, such that the person who has registered can be matched with the person who has been captured. We process personal data for visitor registration and video surveillance on the basis of our legitimate interest to secure our premises, our employees, our customers and to provide evidence in investigations as and when the need arises.

We may share your personal data with: • Regulatory authorities or law enforcement as required by law.

You have the right to: • Access and request a copy of your personal data. • Request correction of any inaccurate information. • Object to the processing of your personal data under certain circumstances. • Where applicable, request us to transfer your personal data to another organisation. • Where applicable, restrict the processing of your personal data • Where applicable, object to automated decisions that are solely made without human intervention. • Where applicable, delete your personal data.

We may transfer your personal data to countries outside Botswana. When we do so we prioritise countries that have been recognised by the Minister and/or Commission as having protections that are essentially equivalent to the protections under the data protection laws of Botswana. We will, in limited instances, send to countries that may not have the same level of data protection as Botswana. When we do so, we will rely on appropriate safeguards or derogations that are available at law.

o exercise your rights or if you have any questions, please contact our Data Protection Officer at dataprotection@ndb.co.bw or visit our website at https://www.ndb.co.bw/

Address: P.O. Box 225, Gaborone Telephone: 395-2801 Fax: 390-9907