
Overview of NDB
At National Development Bank (NDB), we are driven by a bold ambition to be Botswana’s leading catalyst for development finance and SME growth. We go beyond conventional finance, igniting enterprise potential, unlocking access to capital, and driving sustainable economic transformation through innovative solutions.
At NDB, we don’t just finance businesses, we Empower. Transform. Succeed. We are not just a financial institution, but a partner who walks the path with you to succeed, building a resilient and inclusive Botswana where everyone can thrive.
Quality Policy Statement
We, the Management and the Board of National Development Bank, commit to leading the Bank’s transformation into a regional hybrid institution, combining the mandate of a Development Finance Institution (DFI) with the capabilities of a Commercial bank to advance Botswana’s sustainable economic development.
We will achieve this by providing innovative and sustainable financial solutions, with a strategic focus on the agriculture value chain, green financing, and underserved sectors, through strategic partnerships, digital agility, and a strong customer-centric culture.
We uphold the highest standards of corporate governance, full regulatory compliance, and adherence to the ISO 9001:2015 Quality Management System Standard. We are committed to a culture of continuous improvement, empowering our employees and delivering inclusive, long-term value to our customers, shareholders, and the communities we serve.
This policy is communicated, understood, and implemented across the Bank.
Our Vision
To be the leading catalyst for sustainable economic development.
Our Mission
To provide financial solutions that promote sustainability through agility and strategic partnerships.
Our Values
NDB has been a trusted partner in building industries, creating jobs, and empowering communities. Grounded in our values of:
• Stakeholder Centred Excellence
• Integrity in Action
• Transformative Solutions
• Empowered Workforce
Our Footprint
Since its establishment in 1964, National Development Bank has dedicated itself to serving Botswana comprehensively. Over the years, it has evolved to meet the changing needs of the nation. The launch of Temo Letlotlo in 2023 marked a significant step in enhancing service accessibility through satellite offices, which are strategically located to reach underserved areas.
This initiative aims to improve efficiency and responsiveness in customer service for Batswana, ensuring that more citizens can access vital financial services. The bank continues to innovate, focusing on sustainable development and community empowerment.
4 Main Branches
23 Satelite Offices
