National Development Bank was established under an act of parliament in 1963.The Bank is owned by the Government of Botswana and operates under the control of a Board of Directors appointed by the Minister of Finance and Development Planning. In 1998, NDB became the first Bank in Africa to be certified under ISO 9001:2000 International Quality Standards.

NDB’s main objective lies in providing a varied range of financial services to Botswana’s business sector and the public at large while aiming to earn satisfactory returns on shareholder’s funds.

As a Development Financial Institution (DFI), NDB is viable and self-sustaining and continues to contribute immensely to the growth of the local economy. To implement its mandate the Bank provides loan financing for   new and existing undertakings falling under the following sectors:

  • Agriculture – All Agricultural projects
  • Commerce-All all retail, service and Tourism Industries
  • Industrial- All Industrial, Manufacturing, Processing and Mining
  • Real Estate- Property development and purchase (office, retail, industry and commercial residential space)
  • Human Development- Educational loans, residential loans etc

Our Mission: To provide sustainable value creating financial services and partnerships that support economic development of Botswana.

Our Vision: To be the First and Last bank.

Our Values: Excellence,Team work, Accountability, Customer Orientation

NDB Finances

  • Botswana Citizens
  • Legally registered citizen companies, Joint ventures and partnerships
  • Locally registered foreign- owned companies
  • Other locally registered and legal recognised entities (e.g. trusts , Agricultural Management  Associations)

Maduo Strategy 2014 

The Bank’s Maduo Strategy, developed in 2014 is aimed at positioning the Bank to leverage on ‘mastering the basics to deliver high performance’. Notably, the Bank, through this strategy, aims to raise the bar and execute high-yielding initiatives that will enhance the creation of customer & stakeholder value, and incisive business growth.

The utmost aim of the set Strategic milieu is to support the organizational effectiveness to create a worthwhile customer experience, and drive the provision of client-oriented solutions thus supporting the Bank’s socio-economic development mandate.

NDB continues to invest in its people and partner with its clients; hence through the nurtured skills & knowledge base, and best-suited partnerships, NDB has gained mileage as a development financial services partner. 

Our Vision and Value system sets us in the best direction towards attaining our goals and favourably, our employees are committed to living this culture. The Bank incessantly implements initiatives that support the right corporate culture and attitude, to present a sustained foundation for effective strategy implementation. We will continue empowering and engaging our people – staff, to ensure that they fully embrace and own the set strategic direction and willingly give it their utmost commitment!

What We Finance

Purpose of Loan

The loan facility is sought for integrated crop farming. The following can be financed with the Temo...


News & Events

NDB recently took members of the fourth estate on a media tour of the Bank’s projects in...

Fraud Hotlines

Please call any of these numbers below to report any fraudulent activity...

Mascom: 71119673

Orange: 1144

BTC: 0800600644



P O Box 10387, Palapye

Customer Service Manager

Ms Oaitse Mudlovu

Direct Line: +267 492 0514

P.O. Box 282 Francistown

Customer Service Manager
Mr Colleee Phiri

Direct Line: +267 241 6057

P.O. Box 225 Gaborone

Channels Distribution Manager

Mrs Betty Bagwisanyi

Direct Line : +267 360 4963

P.O. Box  453 Maun

Customer Service Manager
Ms Sophie Botlhagile

Direct Line: +267 686 0831

Client Stories

These are testimonies from individuals and business owners who through the assistance of the NDB have managed to start successful businesses and created sustainable jobs for Batswana.